Concern
Processing and cover fees
Fees are quiet until they are added up across a year of covers. Standard UK cards are processed at 1.4% + 20p, with no per-cover booking fee.
The cost
Small percentages, taken on every cover.
A processing rate and a per-cover booking fee are each easy to overlook on one bill, and hard to ignore once they are taken on every transaction across a full service, every day of the week.
Card processing
The processing rate, in full.
Card processing applies on every plan, whenever a card is charged — a deposit, a cancellation fee, or the full bill. The standard rates are published below.
In person and online
Amex and manual entry
How the system addresses it
A clear rate, and no fee per cover.
Standard UK rate
1.4% + 20p on standard UK cards, stated plainly.
No booking cover fee
No per-cover charge on reservations taken in the system.
One payout
All transactions settle into a single, reconciled payout.
On the record
Each fee tied to its transaction, not a separate statement.
Trusted partner
Every payment securely processed by Stripe.
One clear rate
The same processing rate in person and online, published in full.
No hidden fees. One clear rate, on every transaction.
Questions
Processing and cover fees, answered.
What does restaurant card processing cost, and are there cover fees?
Inservo processes standard UK cards at 1.4% + 20p per transaction and charges no per-cover booking fee on reservations taken in the system. The rate and the bill sit on one record, so processing reconciles with the payout without a separate statement.
Is there a fee for each booking or cover?
No. Reservations taken in the system do not carry a per-cover booking fee, so the cost of a cover does not rise with the number of bookings.
Are the terms monthly or annual?
The subscription is billed monthly with no annual lock-in, so the terms can be left at any time.
See the rate, stated plainly.
A short walkthrough of processing, payouts, and terms on one record.