The system
Restaurant reservation system
Two screens, three support lines and a reconciliation at midnight. One system instead.
Reservations live now · ePOS March 2027 · Payments May 2027
What it covers
Everything the booking touches.
A restaurant booking system is usually one app, the till another and the card machine a third. Inservo is a restaurant management system: reservations, orders and the till are one front-of-house application on one record, not separate systems passing a booking between them. Payments are taken on a Stripe terminal, or on the same iPhone over contactless.
Part of one system
A reservation that does not stop at the door.
The booking becomes the seated table, the order, and the payment — one record, no exports, no reconciliation.
Integrations
Bookings and messages, from where guests already are.
Inservo connects to the channels guests already use, so bookings and messages reach the system directly. Guest messaging runs over WhatsApp through the Meta partnership.
Guests book directly from Google Search and Maps.
Guests book directly from a restaurant's Facebook page.
Guests book directly from a restaurant's Instagram profile.
Direct messaging with guests over WhatsApp.
A booking is a promise about a table. The system keeps the promise from the first click to the final payout.
Questions
Reservations, answered.
What is a restaurant reservation system?
A restaurant reservation system manages bookings, the floorplan, deposits, and cancellation policies. In Inservo the reservation is not a separate tool: it sits in one front-of-house application alongside the orders and the till, on a single record, so a booking carries through to the order and the bill with no exports and no reconciliation.
Are reservations, orders, and the till separate systems?
No. Reservations, orders, and the till are one front-of-house application on a single record, so nothing is passed between separate tools. Payments are taken on a Stripe terminal, or on the same iPhone over contactless.
Can deposits and cancellation policies be set per service?
Yes. Deposits and cancellation terms can be set by service, and are shown to the guest at the point of booking.
Further reading
Further reading
Published guides from Inservo on the same subject.
What a restaurant reservation system should actually do in 2026
A buyer's guide to reservation systems for UK restaurants: deposits, no-show protection, guest records, and why bookings and payments belong together.
Guest behaviourCorporate bookings now drive up to 30% of turnover at urban restaurants
Corporate bookings account for an estimated 25-30% of turnover at major urban UK restaurants, worth £3.1 billion across the industry (industry research, 2025).
OperationsThe real cost of no-shows in 2025 — and how deposits fix it
With £3.4bn in new costs and NICs at 15%, UK restaurants can no longer absorb empty tables. How deposit policies protect revenue without hurting bookings.
See reservations on one record.
Book a pilot call: 30 minutes with a co-founder, from the booking to the payout.